Terms and Conditions

PLEASE READ THE TERMS AND CONDITIONS BELOW. YOUR USE OF THIS WEBSITE IS SUBJECT TO YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS AND YOU AGREE TO USE THIS WEBSITE IN ACCORDANCE WITH THESE TERMS AND CONDITINS.

AGREEMENT

This agreement is between you, HOSTELHK Group, and our website.

1.

You acknowledge that hostelhk.com (“HOSTELHK Group”) facilitates confirmed reservations for accommodation services or tour services and that HOSTELHK is operate and provide the HOSTELHK accommodation.

2.

To confirm the reservations, make sure to finished all the process that we needed. HOSTELHK reserves the right to  cancel or change the reservations who are not completed or change the booking process and without prior notice.

3.

When you make a reservation, you shall pay a non-refundable deposit (limit is 10% of the total price of accommodation booking or 100% of the total price of accommodation booking). The balance including additional services/fees is payable to the service provider upon arrival in the preferred currency of the Service provider.

4.

Room price is base on China Yuan. We can accept other currency include(USD, ERU, HKD)payment.

5.

Any paid fees is non-refundable. If you need change or cancel the confirmed reservation, we need you email to contact us to confirm before 72 hours (normal period) or 168 hours (high seasons period). Then we can give you confirm the change or cancelations. For the cancelations, If you finished the upon process, we can keep your fees until you next time make the new reservations again.

6.

For double room/ Twin room booking, we will do our best to arrange for it but would not guarantee to provide the double/ Twin room. If not, the twin room/ Double room will be provided without prior notice.

7.

Factors that lead to the set due to force majeure can not be arranged rooms, our hostel will try to arrange the same level of the other hostel rooms as an alternative, such as no substitute for a full refund or compensation will be arranged (in the original three days before the arrival of orders affected by force majeure led to the order can not be arranged rooms will be for a full refund; in the original affected within three days of the date of arrival of orders due to force majeure factors that result can not be arranged rooms in addition to a full refund orders beyond and will provide additional compensation for residents of the reservation orders the day the deposit). [a]

8.

We may terminate your stay if you stay in the room for illegal purposes.

9.

For fire safety reasons, guests are strictly not permitted to exceed the maximum capacity of the rooms. In the event of overcrowding of rooms, we reserve the right to require that the extra occupants pay for additional room(s).

10.

For the kind of the guests who are not prepay all room fee when make the reservations, the cost of the entire stay will be payable upon check-in.

11.

Normal Check-out time is before 11:30, Check-in time is after 14:00. Early check-in and late check-out are available upon request.

12.

HOSTELHK reserves the right to change these terms and conditions as well as the contents of this website for any reason and without notice. This right shall not affect the terms and conditions accepted by you upon making a legitimate reservation.

13.

This agreement shall be governed by the laws of the HKSAR Law applicable therein.

[a]

Force majeure factors include room temporary problem; natural environment, such as typhoons, floods, hail and other weather disasters; social issues such as war, riots and other factors

HOSTELHK Group
A8, 3/F, Chung King Mansions
36-44 Nathan Road, Tsim Sha Tsui
Kowloon, Hong Kong

Copyright © 1980-2013 HOSTELHK Group, Powered by © HOSTELHK Group

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